iOS update 13.1.3 is causing activity sync issues within Garmin Connect Mobile App.
Solution: I suggest using Garmin Express until there is an update released from Garmin.
Garmin is aware of this issue (https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/193204/attn-ios-users-with-issues-after-updating-to-ios-13)
Update Nov 5:
iOS v13.2 appears to be allowing Sync. I disconnected the Garmin watch in the Apple iPhone Setting>Bluetooth menu, then re-paired the watch using Garmin Connect.
Many users have been reporting a restart issue with the F3 family (F3, F3HR, D2 Bravo) while in an activity.
Cause: Watch memory is full and the current activity is causing the watch to restart.
Solution:
1.) Keep the activity history cleared. First Sync the watch. Then from the watch, Long press the up-button at the Main Menu> History> Options> Delete All Activities. Do this Weekly/Monthly.
2.) Keep one CIQ app slot free to allow more memory for the activity FIT data.
NOTICE: Currently there is an error in Garmin Connect Mobile (GCM) that will not allow you save your email address to unlock your application. The CIQ APP saving function is saving a text file to the watch, when it should be saving a special file that the apps can read. This is affecting all CIQ apps including mine.Please, use the following instructions to unlock your application.
UPDATE AUG 29: Garmin Released Connect Mobile App (4.22.11) the problem was not addressed.
UPDATE AUG 27: Garmin has responded and is currently working this issue. Below is a solution until Garmin posts the update.
Please use these instructions, they are slightly different and require two (2) Garmin applications GCM and Garmin Connect IQ Store (GCIQS) applications.
Download the Garmin Connect IQ Store App. iPhoneAndroid
Updated Unlock Instructions:
So, with that information how to resolve your issue is.
First we need to remove the bad settings file by Uninstalling the apps that you cannot unlock, restart the watch and then reinstall using Garmin Connect IQ store app.
The restart will remove the bad settings file.
Have the program Garmin Connect Mobile App (GCM) open and with access to the internet. Open the background of your phone.
Have the fbbbrown app at the “Start Screen” with the ‘b’ (the ‘b’ indicates the watch is connected to the phone GCM), then
Then Using Garmin Connect IQ Store (GCIQS) App to enter your email*, uncheck(OFF) the Verify/Validate button, then Save.
Wait at the fbbbrown app start screen until the Red Bar disappears. (3-10 seconds) *NOTE: All Epix users and only my HeartMonitor (datafield) still use the code/email.
If you are having a problem. -Give your watch a restart and check if the email/code are entered correctly. Sometimes the email/code do not save the first time after a new install or update. -If you still have an issue, there is an option in settings to ‘Default Application’. Set to ON, save and start the App. Then enter your email again.
I am having an internal server error at the moment.
Once corrected all transactions will be automatically put through the system. Thanks,
Brian
UPDATE: This is RESOLVED as of July 9 2019 11:46 UTC. All setup and emails are being resent for 09-JULY-2019 purchases.
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